BMC
Remedy with Smart IT 19.08
All versions
- Remedy with Smart IT 20.08
- Remedy with Smart IT 20.02
- Remedy with Smart IT 19.11
- Remedy with Smart IT 19.08
- Remedy with Smart IT 19.02
- Remedy with Smart IT 18.08
- Remedy with Smart IT 18.05
- Remedy with Smart IT 2.0
- Remedy with Smart IT 1.6
- BMC Remedy with Smart IT 1.5
- BMC Remedy with Smart IT 1.4
- BMC Remedy with Smart IT 1.2
Remedy with Smart IT sets a new standard for the modern workplace with an intuitive, social, and mobile service desk experience to enable a more knowledgeable and collaborative workforce organized around IT roles, not modules.
Release notes and notices
updated 15 Jan
Learn what’s new or changed for Remedy with Smart IT 19.08, including new features, urgent issues, documentation updates, and fixes or patches.
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Date | Title | Summary |
---|---|---|
August 22, 2019 | 19.08 enhancements | Enhancements available in this release:
|
As an administrator, manage access to tickets and resources, configure actions in Smart IT, and perform centralized configuration. | As an administrator, set up integrations with BMC Digital Workplace Catalog service request and BMC Client Management. | |
(On-premises only) Plan an installation or upgrade based on recommended deployment architecture, best practices, sizing, and system requirements. |
PDFs
FAQs and additional resources
This topic provides information that supplements the Remedy with Smart IT documentation.
Frequently asked questions
This section provides answers to frequently asked questions (FAQs) about Remedy with Smart IT.
Additional resources from BMC
The following BMC sites provide information outside of the Remedy with Smart IT documentation that you might find helpful:
- BMC Communities, BMC Remedy ITSM community (includes Smart IT)
- BMC Remedy Smart IT Support page, BMC Remedy Smart IT Support
- BMC Support Knowledge Base, search filtered by Smart IT
- BMC Global Services, BMC Remedy ITSM offerings (includes Smart IT)
- www.bmc.com, information about Smart IT
- BMC Knowledge Articles
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Comments
Hello,
Is this the Smart IT 19.08 wiki space?
Thanks and regards, Surabhee
Hello Surabhee,
Thanks a lot for your comment.
Yes, this is the wiki documentation space of Smart IT version 19.08.
Regards,
Nilay Agambagis