PDFs and videos
Videos
Videos are available in the following areas:
Getting started videos
The following topics in the Getting started section contain videos that supplement or replace the text-based documentation:
Using videos
The following topics in the Using Smart IT sections contain videos that supplement or replace the text-based documentation:
Administration videos
The following topics in the Administering section contain videos that supplement or replace the text-based documentation:
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Comments
My company recently purchased this suite and I'm responsible for making sure everyone is completing their pre-deployment training as directed. I would LOVE to have individual PDFs of the exercises, to be used as a gauge of how much my folks really focused on their training and studies. Exercises such as Adding an Incident, Problem, or Service Request and then closing it out. Also, adding an Asset, Configuring relationships, approving change requests and developing and/or editing/publishing Knowledge Articles. Does this already exist somewhere?
Hello Holly,
Thanks a lot for your comment. All of these topics are already there in this space. You can search the specific topics in this space or you can expand and check the Table of Content in the left side of this page. You can also navigate through the HOME page:
Home
After opening the specific topic, you can export it to PDF output by following these steps:
(For example: Creating incidents, service requests, and work orders)
Click Tools > Click Export to PDF.
Regards,
Nilay Agambagis
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