Troubleshooting
This section provides information about troubleshooting this release. It contains the following topics:
- Smart IT troubleshooting
- Working with logs
- General troubleshooting in Smart IT
- Troubleshooting installation and upgrade issues in Smart IT
- Troubleshooting BMC Cognitive Service Management
- Troubleshooting Smart IT data migration
- Troubleshooting Smart Recorder issues
- Troubleshooting Smart IT dashboard
- Troubleshooting Ticket Console and Asset Console
- Troubleshooting Global search
- Troubleshooting Remedy Single Sign-On integration with Smart IT
- Troubleshooting Openfire chat issues
- Troubleshooting cloned Smart IT environment issues
- Troubleshooting issues while adding custom fields
- Support information
Tip
For information about known issues, see Known and corrected issues.
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