Smart IT asset types and sub types
Remedy IT Service Management provides a number of asset types and sub types for creating an asset. Each asset sub type relates to an existing Atrium CMDB class. The existing asset classes and sub classes have been reorganized in Remedy with Smart IT to provide a more logically grouped set of asset types and sub types. This makes it easier for users to use these sub types when creating or filtering asset data.
The following table lists the available asset types and sub types in Smart IT:
Asset Sub Types
Custom sub-classes that you create are listed in the sub-type list of the parent asset type. For example, any custom sub-class created for a Printer in BMC Atrium CMDB, will be available for selection in the Computer System sub-types list.