This documentation supports the 18.08 version of Remedy with Smart IT.

To view the latest version, select the version from the Product version menu.

Receiving assets in Smart IT after scanning them

Remedy with Smart IT provides the functionality to scan assets that have been delivered, match them to the existing asset record, and then update the status of the line items corresponding to the assets in a purchase order. This provides users the flexibility to update the received status of the asset using their mobile devices when it actually arrives at the warehouse, instead of having to manually search for and update the status of each asset.

This topic describes how to scan multiple assets, match them to the existing asset record, and update the status of related line items in a purchase order to complete receiving process.


Scenario for updating a purchase order with received assets 

Paresh is an Asset Receiving Manager who has to receive a set of assets that was just delivered. Using his mobile device, he scans each asset, matches it to the existing asset record and updates the status line items corresponding to the asset in the relevant purchase order. 

Note

You can also manually update the asset bar code or QCode value to receive an asset. In our example we scan the assets using Smart IT on a mobile device, match it to their existing record, and then update the status of the line items corresponding to the assets in the relevant purchase order.

To receive multiple assets

  1. Log on to Smart IT from a mobile device.
  2. From the selection menu, select Code Scan
    The mobile device camera opens.

  3. Hold the camera over an asset ID bar code and scan it.
    The system looks up the asset in the system, and if found displays the asset name as Found. If however, the scanned code is not found, it is displayed as Not Found, and you must first create the asset record before you can receive it.

  4. Scan the remaining the assets.

  5. Click Continue and select the Relate to PO option.  

  6. On the search PO window, enter the purchase order number related to the scanned asset or assets, and open the corresponding purchase order.
    If the part number and CI type of a received asset matches the part number and CI type of a line item in the purchase order, the system displays Match against the line item.
    If multiple assets are related to the same purchase order, the system displays Match against all assets that match.

  7. To confirm receipt of the asset, click Save.
    If all line items in the purchase order have been received
    , their status is updated to Received. If only a part of the purchase order has been received (that is, the received count is less than expected count or the total count or not equal to 0), the status is updated to Partially Received.

    After you save the record, you are prompted to either scan another item or search for another purchase order.

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