Navigating the Smart IT interface

This section provides information about accessing Remedy with Smart IT and includes an overview of key concepts to help you to navigate the Smart IT interface.

• Accessing Smart IT
• Managing your work in Smart IT consoles
• Following tickets, assets, resources, and people in Smart IT
• Familiarizing yourself with the Knowledge interface when using KCS
• Working with people profiles in Smart IT
• Date and time display format
• Getting familiar with the Activity feed
• Getting familiar with the Updates feed