×
 
 
  •  
$helper.renderConfluenceMacro('{bmc-global-announcement:$space.key}')

 

This documentation supports the 18.05 version of Remedy with Smart IT.

To view the latest version, select the version from the Product version menu.

Remedy with Smart IT 18.05 Using

Accessing and navigating the Smart IT interface

This section provides information about accessing Remedy with Smart IT and includes an overview of key concepts to help you to navigate the Smart IT interface.
GoalReference
  • Access Smart IT from the mobile application and the universal client
Accessing Smart IT
  • Understand the differences between UC and mobile clients
  • Know the key features supported for UC and mobile clients
Differences between Smart IT UC and mobile clients
  • Sync the Smart IT app with your Apple Watch
  • Enable or disable the Smart IT Glance
  • Enable or disable Smart IT Apple Watch notification
  • Uninstall the Smart IT Apple Watch app from your Apple Watch
Using Smart IT on Apple Watch
  • Understand the Activity feed and the information displayed in it
Activity feed overview
  • Understand the Updates feed and the types of updates displayed in it
Updates feed overview
  • Learn about people profiles
  • Know the differences between customer and service desk agent profiles
People profiles in Smart IT
  • Learn about the date formats supported in Smart IT
  • Configure the date and time display format
Date and time display format
Was this page helpful? Yes No Submitting... Thank you
Last modified by IDD Robot on Dec 04, 2023
using concept ui_overview

Comments

Log in or register to comment.

Using
Accessing Smart IT
© Copyright 2014-2018 BMC Software, Inc. © Copyright 2014-2018 BladeLogic, Inc.
Legal notices

Powered by Atlassian Confluence and Scroll Viewport

© Copyright 2005-2023 BMC Software, Inc. Use of this site signifies your acceptance of BMC’s Terms of Use . BMC, the BMC logo, and other BMC marks are assets of BMC Software, Inc. These trademarks are registered and may be registered in the U.S. and in other countries.