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This documentation supports the 18.05 version of Remedy with Smart IT.

To view the latest version, select the version from the Product version menu.

Remedy with Smart IT 18.05 Release notes and notices

18.05.004: Patch 4 for version 18.05

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Last modified by Dhanya Menon on Sep 24, 2019

Comments

  1. Jamsheer Kk

    This page says ITSM patch is18.05.004 while next page it says ITSM patch required is 18.05.003. (https://docs.bmc.com/docs/smartit1805/downloading-the-smart-it-installation-files-804708917.html) and more over I'm unable to locate ITSM patch 4 in EPD pacth section. Can someone clarify this ??

    Sep 11, 2018 06:36
    1. Nilay Agambagis

      Hello Jamsheer,

      Thanks a lot for your comment.

      ITSM Patch 3 is required for Smart IT Patch 4. I have corrected this in the topic.

      You can click on the EPD direct link to get all the patches relevant to Smart IT 18.05:

      Downloading the Smart IT installation files

      Regards,

      Nilay Agambagis


      Sep 12, 2018 01:12

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18.05.005: Patch 5 for version 18.05
18.05.003: Patch 3 for version 18.05
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