This documentation supports the 1.6 version of Remedy with Smart IT.

To view the latest version, select the version from the Product version menu.

1.6.00.004: Patch 4 for 1.6.00

Patch 4 for Remedy with Smart IT 1.6.00 includes all of the files needed to update Smart IT 1.6.00 and BMC Digital Workplace 3.5. Apply this patch if you have Smart IT installed by itself, or if you have Smart IT and BMC Digital Workplace installed together.

Patch 4 for version 1.6.00 includes fix for the defects that are documented in the Known and corrected issues.

Downloading the patch

For download instructions, see  Downloading the BMC Digital Workplace and Smart IT installation files .

Installing the patch

Use the BMC Digital Workplace and Smart IT installer contained in this patch when performing the installation instructions in  Installing BMC Digital Workplace and Smart IT .


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