This documentation supports the 1.5 version of Remedy with Smart IT.

To view the latest version, select the version from the Product version menu.

Using chat

View the following video to see a quick overview of the benefits of using the chat feature, and how to use it.

View the following video to view how to use chat feature.

View the following video to see how to change and encrypt the chat password for a user. 

This version of the documentation is no longer supported. However, the documentation is available for your convenience. You will not be able to leave comments.

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