Planning
Documentation tip
The BMC Remedy for Smart IT online documentation contains only the high-level process information for installation and upgrade. The detailed procedures are available in the BMC My IT online documentation.
To plan the BMC Remedy with Smart IT deployment, refer to the following topics:
| Step | Action | Addtional information |
|---|---|---|
| 1 |
Review the system requirements
| Review the: |
| 2 | Review the known and corrected issues | Review the following release notes: |
| 3 |
Download the installation files
| When viewing the latest version of a product on the Electronic Product Download (EPD) site, you see only the components (including licensed add-ons) that are covered under the licenses associated with your Support ID or EPD profile. This topic explains how to obtain the files that you need for installation from the BMC Electronic Product Distribution (EPD) site. |
| 4 |
Review license entitlements
| Review license entitlements for your product. |
| 5 | Review the
Smart IT and BMC My IT performance and tuning
guidelines. | BMC has conducted analysis of various performance test results and provided performance benchmarking methodology and environment details. The recommendations from these tests are validated by the test results provided. |
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