Using
- Navigating the Smart IT interface
- Creating tickets using Smart IT
- Handling tickets and related information dynamically using Smart IT
- Viewing and updating tickets using Smart IT
- Creating knowledge articles for sharing information
- Resolving tickets with the help of Knowledge articles using Smart IT
- Following tickets, assets, resources, and people in Smart IT
- Searching for tickets, assets, resources, and people in Smart IT
- Working with broadcasts in Smart IT
- Scanning assets and updating details
- Sending email messages in Smart IT
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