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Release notes and notices

This section provides information about what is new or changed in this space, including urgent issues, documentation updates, service packs, and patches. 

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This section only includes information about changes since the most recent release of BMC Remedy with Smart IT (Smart IT). If you are upgrading from a previous release, review the release notes for all applicable versions of the product. For example, if you are upgrading from version 1.0.01, review the release notes for versions 1.0.01, 1.1, and 1.2.

Date

Title

Summary

September 30, 2019Critical Remote Code Execution vulnerability in Remedy with Smart ITFlash notification that describes how to fix an unauthenticated Remote Code Execution security vulnerability in Remedy with Smart IT.
December 8, 2015Security vulnerabilities when using Elasticsearch with MongoDBProvides guidance about how to remediate two security vulnerabilities in Elasticsearch.
October 28, 2015Configuring security options for Smart ITDescribes security options you should set for attachments and Openfire chat.
September 29, 20151.2.00.001: Patch 1Performance fixes and other corrected issues.
September 29, 2015Smart IT 1.2 performanceAdded performance information for Smart IT 1.2.
August 20, 20151.2.00 enhancements

Enhancements available in this release:

  • Screen configuration enhancements
  • Enhanced integration with BMC MyIT crowdsourced assets
  • More filtering options in the consoles
  • More options for displaying and sorting tickets
  • New capability for creating related tickets
  • Work order and incident enhancements
  • Change Management enhancements
  • Knowledge Management enhancements
  • Administration console enhancements

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This version of the documentation is no longer supported. However, the documentation is available for your convenience. You will not be able to leave comments.

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