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BMC Remedy Mid Tier performance benchmark configuration settings

The following tables list the BMC Remedy Mid Tier configuration settings that were used.

Java virtual machine (JVM) settings

Settings

-XX:+UseCompressedOops

-XX:+UseConcMarkSweepGC

-XX:+UseParNewGC

-XX:PermSize=256m

-XX:MaxPermSize=256m

-Xms2048m

-Xmx2048m

-XX:+HeapDumpOnOutOfMemoryError

-Dcom.sun.management.jmxremote

-Dcom.sun.management.jmxremote.port=8086

-Dcom.sun.management.jmxremote.ssl=false

-Dcom.sun.management.jmxremote.authenticate=false

-Datsso.log.level=SEVERE


Apache Tomcat settings

ParameterValue Unit

Accept Count

250

 None

Max Threads

600

 None

Connection Timeout

90,000

 Milliseconds

Keep Alive Timeout

90,000

 Milliseconds

Max Keep Alive Requests

-1

 None

Max Spare Threads

100

 None

Min Spare Threads

50

 None

BMC Remedy Mid Tier configuration settings

Key/valueCommentsPer tenant?
arsystem.cache_update_interval=86400Interval at which BMC Remedy Mid Tier checks with the BMC Remedy AR System server for new definition changes.

Yes

arsystem.pooling_max_connections_per_server=80

Maximum number of connections that BMC Remedy Mid Tier will open to each BMC Remedy AR System server on the BMC Remedy AR System server list; generally, for casual users, a ratio of 1:4.

No, if each tenant in the cluster is supporting the same workload

arsystem.ehcache.overflowToDisk=true

arsystem.ehcache.overflowToDiskTemp=false

Enable cache persistence to disk.

No

arsystem.formhtmljs_expiry_interval=86400

Browser cache directive interval for AR forms and active links.

Yes

arsystem.resource_expiry_interval=86400

Browser cache directive for web resources (images, CSS, and so on) coming from BMC Remedy Mid Tier. For ease of maintenance, this value should match the value of the previous key.

Yes

arsystem.log_level=Severe

Log only at the minimum level. Can change the level to Info if more logging is needed for debugging.

No

arsystem.log_category=INTERNAL

Log only internal errors. Can add more categories if more logging is needed for debugging.

No

This version of the documentation is no longer supported. However, the documentation is available for your convenience. You will not be able to leave comments.

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