This documentation supports the 9.1 version of Service Level Management.

To view the latest version, select the version from the Product version menu.

Showing or hiding Crystal Reports

The Crystal Reports web viewer is installed by default; the install option is removed from the installation program. You can configure the Foundation module to show or hide the Crystal Reports form on the Report Console.

Before you begin

Deploy the Enterprise Crystal License on the Mid Tier before you enable the Crystal reports

To show or hide Crystal Reports

  1. From the Application Administration Console, click the Custom Configuration tab.
  2. From the Application Settings list, choose Foundation > Advanced Options > Show/Hide Crystal Reports, and then click Open. The Crystal Report Administration form appears.
    Crystal Report Administration
  3. Perform one of the following actions:
    • To show the Crystal Reports form on the Report Console, click Enable.
    • To hide the Crystal Reports form on the Report Console, click Disable.
  4. Click Save.

Related topics

SAP Crystal Reports requirements
Working with BIRT and Crystal reports

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