This documentation supports the 9.1 version of Service Level Management.

To view the latest version, select the version from the Product version menu.

Missing data limits for Collection Nodes

Starting with the version 9.1.04, BMC will no longer provide support for the SLM Collector and all BMC provided integrations making use of the SLM Collector.

You can set the period of time that elapses before data that is not available from a Collection Node is considered missing. This is the missing data limit. After this period of time, the missing data rule is applied and the values cannot be used, even if they subsequently become available. If this missing data limit is long, it might result in a delay in triggering milestones. The default is 600 seconds.

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