This documentation supports the 9.1 version of Service Level Management.

To view the latest version, select the version from the Product version menu.

Changing the application server host and port number in web services filters for the BMC SLM Collector

Starting with the version 9.1.04, BMC will no longer provide support for the SLM Collector and all BMC provided integrations making use of the SLM Collector.

Note

This procedure is required only if you change the application host or port number for the BMC Service Level Management (SLM) Collector after installing the application. 


Most application servers are configured to use port 8080 by default. This means that the Web Service Description Language (WSDL) used for communication between the BMC Remedy AR System server and the BMC SLM Collector embeds localhost:8080 as the location of the BMC SLM Collector.

The BMC SLM installation prompts you for the server and port number of the BMC SLM Collector if the Collector is being used. If you move the Collector to an application server with a different server or port number from what you specified during the BMC SLM installation, you must change the web service filter definitions to make sure they point to the correct host and port numbers.

To change the application server host and port number in WSFilters.xml

  1. Using a text editor, open WSFilters.xml.
    This file is located under the BMC BMC Service Level Management program installation directory. For example, the default location for Microsoft Windows is:
    C:\Program Files\BMC Software\BMCServiceLevelManagement\ar\slm\workflow\en
  2. Search for /daytona/services and inspect the host:port value that precedes it. Replace all occurrences of the existing host:port with the host and port number on which you installed the application server.
  3. Save the file.
  4. Using BMC Remedy Administrator, import the WSFilters.xml definitions to the BMC Remedy AR System server on which BMC BMC Service Level Management is installed. Make sure that you select the Replace Objects on the Destination Server option when you perform the import operation.
    For information about importing definitions to an BMC Remedy AR System server, see BMC Remedy AR System definitions.
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