This documentation supports the 9.0 version of Service Level Management.

To view the latest version, select the version from the Product version menu.

Products involved

The following table lists the products and product versions included in the suite and the use cases that apply to them.

Name

Version

Applicable use cases

BMC Asset Management

9.0

Service Asset Lifecycle use case

BMC Change Management

9.0

BMC Knowledge Management

9.0

(Links to information in the BMC Knowledge Management online documentation)

BMC Service Desk

9.0

BMC Service Level Management

9.0

Service Catalog and Request Management use case

BMC Service Request Management

9.0

Service Catalog and Request Management use case

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