This space contains information about the BMC Service Level Management 9.0 release, which is part of the BMC Remedy IT Service Management Suite 9.0 release.
Announcement, August 2015
Smart IT version 1.2 released
BMC Remedy with Smart IT version 1.2 is released.
For more information about Smart IT see,
BMC Remedy OnDemand 9.0.00 released
BMC Remedy OnDemand version 9.0.0 is released. This release adds several utilities to enable self-service. These utilities allow you to perform certain functions yourself, without the involvement from the BMC Remedy OnDemand Operations team.
For more information, see BMC Remedy OnDemand for version 9.0.00.
Where to start
In the following list, click the link related to your role to learn more about how to proceed with this product:
- End users: Key concepts and Using
- Managers: Key concepts and Planning your implementation
- Administrators: Key concepts, in the BMC Remedy ITSM Suite Deployment online documentation, in the BMC Remedy ITSM Suite Deployment online documentation, Configuring after installation, Administering, and Troubleshooting
- Developers: Developing
- Architects: Detailed BMC SLM architecture for developers, Administering, and Integrating