This documentation supports the 9.0 version of Service Level Management.

To view the latest version, select the version from the Product version menu.

BMC Remedy Action Request System integrations

The BMC Remedy AR System integrations allow BMC Service Level Management (BMC SLM) to communicate and share data with the following applications:

  • BMC Asset Management
  • BMC Change Management and Release Management
  • BMC Performance Manager Portal
  • BMC ProactiveNet Performance Manager
  • BMC Real End User Experience Monitoring
  • BMC Service Desk: Incident Management
  • BMC Service Impact Manager
  • BMC Service Request Management
  • BMC Transaction Management Application Response Time
  • BMC Transaction Management Real Experience Monitor
  • SNMP
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