This documentation applies to the 8.1 version of Service Level Management, which is in "End of Version Support." You will not be able to leave comments.

To view the latest version, select the version from the Product version menu.

Working with tables

In the BMC Service Level Management application, information is presented in tables. The following table describes how to work with tables.

Managing tables

Action

Description

Update table data

Click Refresh.

Sort table data

  1. Click the header of the column that contains the information you want to sort. The list of items is ordered according to that column.
  2. To reverse the sort order within that column, click the column header again.

Print table data (BMC Remedy User)

  1. Right-click in the table.
  2. From the menu that appears, choose Print Table.
  3. In the Print dialog box, specify any options and click OK.

View an item in the table

Select the item in the table and click View. The item appears in another window.

Copy items in the table

  1. Select the item in the table and click Copy.
  2. In the Confirm Operation dialog box, enter the name of the new item and click OK. The new item is listed in the table and is ready to modify.

Change column width

  1. Place the cursor over the edge of the column in the header. The cursor changes to a vertical line with two arrows.
  2. Click and drag the column to the width that you want.

Change column order (web)

  1. Click the header of the column that you want to move.
  2. Drag the column to the position that you want.

Change column order (BMC Remedy User)

  1. Right-click the table.
  2. From the menu that appears, select Preferences > Column Order.
  3. In the Column Order dialog box, select the column and click the up and down arrows to move the column order.
  4. Click OK to make your changes.

Remove a column from the table (web)

Select Preferences > Remove Column > columnHeader.

Remove a column from the table (BMC Remedy User)

  1. Right-click the table.
  2. From the menu that appears, select Preferences > Remove Column > columnHeader.

Save changes (web)

Select Preferences > Save.

Save changes (BMC Remedy User)

  1. Right-click the table.
  2. From the menu that appears, select Preferences > Save.

This version of the documentation is no longer supported. However, the documentation is available for your convenience. You will not be able to leave comments.

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