This documentation applies to the 8.1 version of Service Level Management, which is in "End of Version Support." You will not be able to leave comments.

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Performing the upgrade on DB2

If you are using any version of BMC Service Level Management (BMC SLM) earlier than version 7.6.04 and you want to upgrade to version 8.1, then you must upgrade your BMC SLM DB2 database by running the IBM DB2 database script.

Note

If you are performing a new installation of BMC SLM 8.1, you do not need to complete these steps.

To run the DB2 database script

  1. Do one of the following tasks:
    1. During the installation, if the ardb.conf (for Windows: ardb.cfg) file is not detected, you receive an error message that you must first create the ardb.conf file.
    2. During the installation, if the ardb.conf (for Windows: ardb.cfg) file exists but there is no SLM:ServiceTarget form entry with clause of 32KB tablespace, you receive an error message that you must execute the rundb2upgrade.sh script.
  2. Do either of the following tasks:
    1. For AIX, type ./rundb2upgrade.sh.
    2. For Windows, type rundb2upgrade.bat.
  3. At the User Name prompt, type the AR administrator user name.
  4. At the Password prompt, type the AR administrator user password.
  5. At the AR Server Port prompt, type the AR port number.
  6. Do either of the following tasks:
    1. For AIX, at the AR Database Name prompt, type the AR table space name (case sensitive).
    2. For Windows, at the DB2 Table Space name prompt, type the AR 32KB table space name.
  7. At the AR Installation Directory prompt, type the AR installation path.

    Note

    For Windows, the AR installation path must be in 8.3 format.

  8. At the SLM Installation Directory prompt, type the SLM installation path.
  9. At the Export Target Directory prompt, type the path for the exported data.
  10. After running the script, re-install BMC Service Level Management 8.1.

    Note

    The script file is in the utility directory of DISK 1.

This version of the documentation is no longer supported. However, the documentation is available for your convenience. You will not be able to leave comments.

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