This documentation applies to the 8.1 version of Service Level Management, which is in "End of Version Support." You will not be able to leave comments.

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Generating reports on the web

To run Crystal Reports on the web, you must install and configure either BusinessObjects Enterprise XI or Crystal Reports Server XI.

In addition, you must install the AR Web Report Viewer on the same web server as BusinessObjects or Crystal Reports Server. The AR Web Report Viewer can be installed using the BMC Remedy Mid Tier installer. When the BusinessObjects software and AR Web Report Viewer have been installed, you must configure the mid tier to work with Business Objects. For more information, see Mid tier installation options for Crystal reports in the BMC Remedy AR System documentation.

This version of the documentation is no longer supported. However, the documentation is available for your convenience. You will not be able to leave comments.