This documentation applies to the 8.1 version of Service Level Management, which is in "End of Version Support." You will not be able to leave comments.

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Defining CI Outage service targets

After you configure your CI Outage service target, you can use the service target wizard to define your service targets by specifying general information, costs, measurement criteria, and milestones and actions for the service target.

The wizard contains four steps that allow you to input this information using both basic and advanced modes:

  1. Defining general information for CI Outage service targets
  2. Defining costs for CI Outage service targets
  3. Defining measurement criteria for CI Outage service targets
  4. Defining milestones and actions for CI Outage service targets

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