This documentation applies to the 8.1 version of Service Level Management, which is in "End of Version Support." You will not be able to leave comments.

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Creating milestone actions for an agreement

After you have created templates for milestones and milestone actions, you must create actions for milestones that do not have a template applied. Add as many actions as you want. To change the order in which the actions need to trigger, click in the Sequence column and edit the sequence order.

Note

You must create at least one action to associate with a milestone.

The following topics are provided:

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