This documentation applies to the 8.1 version of Service Level Management, which is in "End of Version Support." You will not be able to leave comments.

To view the latest version, select the version from the Product version menu.

Configuring the BMC Transaction Management Application Response Time plug-in

To configure the BMC Transaction Management Application Response Time plug-in, complete the following steps.

To configure the BMC Transaction Application Response Time plug-in

  1. Open the Application Administration Console.
  2. Choose Service Level Management > Configure Collector Module > Collection Nodes.
  3. Click Open.
  4. In the Collection Node form, select the predefined Collection Point that manages the collection of data from this node.
  5. Select BMC TM ART from the list.
    Selecting the node type changes the display to show the fields you must configure for the BMC Transaction Application Response Time plug-in.
  6. Enter the Name.
  7. Define the Frequency.
    The frequency defines how often the Collection Point calls for data from the Collection Nodes. One minute is the shortest interval for this setting, but consider performance when setting this frequency. However, the higher the frequency, the more resource intensive it becomes. Because of demands on the server inherent in collecting data, a lower Collection Node frequency yields a more efficient collection process, but you must balance this against the need to trigger milestones promptly. The objective is to collect data frequently enough to ensure that the times chosen for milestones are not compromised, but not so often that the server is overloaded. The default is 300 seconds or 5 minutes.
    For more information on defining frequency, see Collection Node frequency.
  8. Define the MissingDataLimit.
    Missing data limit is a time limit that determines when BMC SLM considers the data as missing. After this period of time, the missing data rule is applied and the values cannot be used even if they subsequently become available. If this missing data limit is too long, it might result in a delay in triggering milestones. The default is 600 seconds or 10 minutes.
    For more information on missing data limits, see Missing data limits for Collection Nodes.
  9. Enter the Protocol.
  10. Enter the User name.
  11. Enter the Password and confirm.
  12. Enter the Machine name.
  13. Enter the Port number.
  14. Click Add.

The Discover Metrics button allows you to discover a set of available metrics from a Collection Node and it is initiated by users from the Collection Node configuration. The Discover Metrics button is enabled when you select the configured Collection Nodes.


Versions 2.9 to 3.9 of the BMC Transaction Application Response Time server are currently supported by the plug-in. Version 2.8 is supported, but requires the installation of a JAR file that you can download from the Customer Support website at

This version of the documentation is no longer supported. However, the documentation is available for your convenience. You will not be able to leave comments.