This documentation applies to the 8.1 version of Service Level Management, which is in "End of Version Support." You will not be able to leave comments.

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Configuring the BMC Real End User Experience Monitoring plug-in

To configure the BMC Real End User Experience Monitoring plug-in, complete the following steps.

To configure the BMC Real End User Experience Monitoring plug-in

  1. Open the Application Administration Console.
  2. Choose Service Level Management > Configure Collector Module > Collection Nodes.
  3. Click Open.
  4. From the Collection Point list, select the Collection Point you want.
  5. From the Node Type list, select BMC Coradiant Performance Manager.


    The term BMC Coradiant Performance Manager refers to BMC Real End User Experience Monitoring.

  6. In the Name field, enter a name for the Collection Node.
  7. In the Frequency field, leave the setting at the default of 300, or enter a time (in seconds).
    The frequency defines how often the Collection Point calls for data from the Collection Nodes. One minute is the shortest interval for this setting, but consider performance when setting this frequency. However, the higher the frequency, the more resource intensive it becomes. Because of demands on the server inherent in collecting data, a lower Collection Node frequency yields a more efficient collection process, but you must balance this against the need to trigger milestones promptly. The objective is to collect data frequently enough to ensure that the times chosen for milestones are not compromised, but not so often that the server is overloaded. The default is 300 seconds or 5 minutes. For more information on defining frequency, see Collection Node frequency.
  8. In the MissingDataLimit field, leave the default of 600.
    Missing data limit is a time limit that determines when BMC Service Level Management (BMC SLM) considers the data as missing. After this period of time, the missing data rule is applied and the values cannot be used even if they subsequently become available. If this missing data limit is too long, it might result in a delay in triggering milestones. The default is 600 seconds or 10 minutes. For more information on missing data limits, see Missing data limits for Collection Nodes.
  9. In the User field, enter your login name.
  10. In the Password field, enter the password.
  11. In the Confirm password field, re-enter the password.
  12. In the Port field, enter the port allocated number. The default is 80.
  13. In the Server field, enter the qualified host name of the BMC Real End User Experience Monitoring Server.
  14. Click Add.

The Discover Metrics button allows you to discover a set of available metrics from a Collection Node and it is initiated by users from the Collection Node configuration. The Discover Metrics button is enabled when you select the configured Collection Nodes.

This version of the documentation is no longer supported. However, the documentation is available for your convenience. You will not be able to leave comments.