This documentation applies to the 8.1 version of Service Level Management, which is in "End of Version Support." You will not be able to leave comments.

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Configuring the BMC ProactiveNet Performance Manager plug-in

The following steps describe how to configure the BMC ProactiveNet Performance Manager plug-in.

To configure the BMC ProactiveNet Performance Manager plug-in

  1. In BMC Remedy User, open the Application Administration Console.
  2. Choose Custom Configuration > Configure Collector Module > Collection Nodes.
  3. Click Open to open the Collection Node form.
  4. Select the Collection Point that manages the collection of data from this node.
  5. Select BMC ProactiveNet Performance Manager as the node type from the list.
    The interface displays the fields that you must define to configure the plug-in.
  6. Enter the Name.
    The name should describe the Collection Node.
  7. Define the Frequency.
    The frequency defines how often the Collection Point calls for data from the Collection Nodes. One minute is the shortest interval for this setting, but consider performance when setting this frequency. The higher the frequency, the more resource intensive the collection process becomes. Because of demands on the server inherent in collecting data, a lower collection frequency yields a more efficient collection process, but you must balance this against the need to trigger milestones promptly. The objective is to collect data frequently enough to ensure that the times chosen for milestones are not compromised, but not so often that the server is overloaded. The default is 300 seconds or 5 minutes. For more information on defining frequency, see Collection Node frequency.
  8. Define the MissingDataLimit.
    The missing data limit is a time limit that determines when BMC SLM considers the data as missing. After this period of time, the missing data rule is applied and the values cannot be used even if they subsequently become available. If this missing data limit is too long, it might result in a delay in triggering milestones. The default is 600 seconds or 10 minutes. For more information on missing data limits, see Missing data limits for Collection Nodes.
  9. In the PAN Server field, enter the name of the machine or server where BMC ProactiveNet Performance Manager is running.


    The BMC SLM Collection Point must be located in the same subnet as the BMC ProactiveNet Performance Manager / PAN server.

  10. In the rmi port field, enter the port number of the RMI Server.
  11. In the device filter field, enter the name of the device filter.
    The device filter field allows you to filter agents or devices by the device name. This allows more control over discovery and enables multiple Collection Points or Collection Nodes to be used to distribute the data collection. Leave blank to discover all PAN devices.
  12. Enter the password and confirm the password for ProactiveNet Database authentication.
  13. Click Add to add the Collection Node configuration to the Collector.

The Discover Metrics button allows you to discover a set of available metrics from a Collection Node and it is initiated by users from the Collection Node configuration. The Discover Metrics button is enabled when you select the configured Collection Nodes.

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