This documentation applies to the 8.1 version of Service Level Management, which is in "End of Version Support." You will not be able to leave comments.

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Accessing BMC SLM using BMC Impact Service Model Editor

The following steps describe how to access BMC Service Level Management (SLM) using BMC Impact Service Model Editor.

To access BMC SLM using BMC Impact Service Model Editor

  1. Log on to the BMC Performance Manager Portal.
  2. Click the Configure tab.
  3. In the navigation pane, under Tasks, select Service Model Editor.
  4. Log on to BMC Impact Service Model Editor.
  5. In the navigation pane, click Views.
  6. Right-click the view that you want and select Open View.
  7. In the main viewing pane, right-click a CI and select Edit Component Properties.
  8. In the Edit Component Properties dialog box, click the SLM tab.
  9. On the Service Level Management Agreements page, select one of the following buttons to access BMC SLM:
    • New--This enables you to create a service target using the selected CIs' status values to define the goals.
    • Manage--This opens the main Service Level Management console showing all agreements. You can then select an agreement to view or modify.
  10. Log on to BMC SLM.

This version of the documentation is no longer supported. However, the documentation is available for your convenience. You will not be able to leave comments.

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