User goals and features
Starting with the version 9.1.04, BMC does not provide support for the SLM Collector and any BMC provided integrations that make use of the SLM Collector.
BMC Service Level Management documentation provides conceptual, reference, task, and troubleshooting information for the following roles.
Service level administrator
Designing, developing, and scheduling service level reports
Viewing reports and dashboards to gather information about status of services
Customer (end user)
Viewing the SLM Customer Dashboard
Customizing BMC Service Level Management