BMC Service Level Management 21.02
- BMC Service Level Management 22.1
- BMC Service Level Management 21.3
- BMC Service Level Management 21.05
- BMC Service Level Management 21.02
- BMC Service Level Management 20.08
- BMC Service Level Management 20.02
- BMC Service Level Management 19.11
- BMC Service Level Management 19.08
- BMC Service Level Management 19.02
- BMC Service Level Management 18.08
- BMC Service Level Management 18.05
- BMC Service Level Management 8.1
Learn what’s new or changed for BMC Service Level Management version 21.02, including new features, urgent issues, documentation updates, and fixes or patches.
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Date | Title | Summary |
---|---|---|
March 17, 2021 | 21.02 enhancements | For the BMC Helix ITSM enhancements, see
BMC Helix ITSM enhancements
|
Managing service goals by using Service targets
As an end user, access and navigate the Service Level Management Console to manage service goals. Defining the service offerings by using agreements
As an end user, access and navigate the Service Level Management Console to manage agreements. | ||
As an administrator, understand the Application Administration Console and the functions to administer BMC Service Level Management. | As an administrator, set up BMC Service Level Management for your company. | |
As an administrator, integrate BMC Service Level Management with Action Request System and BMC Helix ITSM. |
Videos
The following topics contain videos that supplement the text-based documentation:
Here are some answers to the most frequently asked questions about BMC Service Level Management.
AR System, BMC Helix CMDB, and BMC Helix ITSM documentation
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