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This documentation supports the 20.08 version of BMC Service Level Management, which is available only to BMC Helix subscribers (SaaS).

To view an earlier version, select the version from the Product version menu.

BMC Service Level Management 20.08 Getting started

Quick start

Use the links in the following tables to quickly find information that will help you get started working with the BMC Service Level Management.

These links are helpful for people who fulfil different types of administrative roles in different situations.

Administrator typeLinks

System administrators working with installations and upgrades

  • Installing BMC Service Level Management Open link
  • Configuring after installation
  • Administering
Related topic

User goals and features

These links are helpful for people who use the BMC Service Level Management. The links are organised by experience level and user type.

User typeLinks

New users 

 Experienced users  Using

Developers and architects can use these links to quickly find topics of interest to them.

Developer or ArchitectLinks
 DeveloperDeveloping
 Architect 
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Last modified by Manash Baruah on Oct 22, 2020

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