Logging changes to a service target using the audit trail

You can use the Audit Trail tab to log all changes that have been made to the following fields in the service target:

• Title
• GoalType
• TermsAndConditions
• Goals and Cost fields:
  • Hours
  • Minutes
  • Cost
• StartQualification
• StopQualification
• ExcludeQualification
• EffectiveFrom

You can refine the list of audit trail entries by entering a field name in Show Audit Logs For Field and clicking Refresh. The following information is recorded:

• The person who created the service target.
• The date and time the service target was created.
• The person who last modified the service target.
• The fields that were changed—Click the icon to the right of the field to display the details.
• The new values for the fields—Click the icon to the right of the field to display the details.