Using BMC SLM with BMC Remedy ITSM applications
You can use BMC Service Level Management (BMC SLM) with other applications in the BMC Remedy ITSM suite. If any of the BMC Remedy ITSM applications are installed with BMC SLM, BMC SLM is automatically configured to work with that application. BMC SLM is also registered in the CMDB Federation; if BMC SLM is installed with other BMC Remedy ITSM applications, you can view configuration items (CIs) with the CI Relationship Viewer.
- Understanding the BMC SLM status icons
- Understanding the SLM-IntegrationDialog form
- Qualification builder forms
- Building custom qualifications