Space banner

 

This documentation supports the 19.08 version of Service Level Management.
To view an earlier version, select the version from the Product version menu.

Charts on the CI Compliance View Dashboard

The three charts related to the CI Compliance View Dashboardare Worst Case Agreement Compliance, Compliance Status, and Impact Costs and Penalties/Rewards.

Worst Case Agreement Compliance chart on the CI Compliance View Dashboard

This chart shows the percentage of worst case agreement status calculations that fall into each compliance status category (Compliant, At Risk, Breached) for all the CIs.

You can double-click a segment of the chart to display more information about the configuration items that are in the specific compliance category. You can see the CIs that have agreements related to them that are in the selected compliance category.

Compliance Status chart on the CI Compliance View Dashboard

The Compliance Status chart shows a historical view of the compliance calculations for the review period defined for the agreement. The solid blue line shows the percentage compliance and the dotted red line shows the Compliance Target percentage set during the agreement definition.

Impact Costs and Penalties/Rewards chart on the CI Compliance View Dashboard

The Impact Costs and Penalties/Rewards chart shows a historical view of costs for the agreement. The red line shows the impact costs of any service targets related to the agreement that did not reach their goals, and the blue line shows the penalties or rewards for the agreement.

Was this page helpful? Yes No Submitting... Thank you

Comments