This documentation supports the 19.02 version of Service Level Management.

To view the latest version, select the version from the Product version menu.

Enabling localization

If you are using a locale other than English, you must denote that BMC Remedy Action Request System is ready for localization, meaning that objects with Field ID 160, for example, account menus, are taken into account when information is retrieved.

To enable localization

  1. In the BMC Remedy AR System Administration Console, go to System> General > Server Information.
  2. In the Advanced tab, select Localize Server.
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