This documentation supports the 18.08 version of Service Level Management.

To view the latest version, select the version from the Product version menu.

Generating a report using advanced qualifications

You can generate and run reports by specifying additional qualifications using the Advanced Qualification Builder form.

To specify an advanced qualification

  1. Follow steps 1 through 4 in To define qualifications for a report.
  2. Click Advanced Qualification.
  3. Build the qualification for your report.
  4. The advanced qualifications appear in the Qualification field.
  5. Click Select to return to the Report Console.
  6. From the Destination list, select the output format for your report.
    • Screen — Your report appears in a separate window.
    • Printer — The report is sent to the printer you specified in the Print Setup dialog box.
    • File — The report is saved to the path and file you specify.
  7. Click Run Report.
    Your report is output to the specified destination.
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