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This documentation supports the 9.0 version of Service Desk.

To view the latest version, select the version from the Product version menu.

Remedy Service Desk 9.0 Using

Paging and sending email messages

BMC Service Desk gives you different methods of sending messages to either individuals or organizations:

  • Pages
  • Email

This section describes how to send both types of messages.

Note

BMC Service Desk can send notification messages to individuals, based on incident assignments and other events, as pages or emails. For information about configuring notifications as pager messages or email messages, see Configuring notifications.

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Last modified by Bhakti Paranjpe on Oct 05, 2015
paging concept email

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Creating reminders
Paging a person or on-call group
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