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Process flow and the lifecycle of a problem investigation

The Process Flow Status area displays the process flow of the problem investigation within the Problem Investigation form. A diagram shows the stages of a problem investigation in blue. The current stage of the investigation is highlighted in green. The status of the investigation is indicated both by color and text. Process Flow Status area on the Problem Investigation form

Process flow status area
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The following figure provides an overview of the problem investigation lifecycle.

Overview of the problem investigation lifecycle
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