This documentation applies to the 8.1 version of Service Desk, which is in "End of Version Support." You will not be able to leave comments.

To view the latest version, select the version from the Product version menu.

Problem Management interfaces

Unknown macro: {multi-excerpt} Problem Management provides a set of interfaces that other applications can use to integrate with the Problem Management application.

Unknown macro: {multi-excerpt} These interfaces include a set of BMC Remedy AR System forms that provide the ability to define, query, and modify incidents. They also include web services interfaces that are built on these forms to provide a mechanism to interact with the Problem Management application using web services. For more information, see Problem Management integrations.

This version of the documentation is no longer supported. However, the documentation is available for your convenience. You will not be able to leave comments.