This documentation applies to the 8.1 version of Service Desk, which is in "End of Version Support." You will not be able to leave comments.

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Modifying relationship types

After you define a relationship, you can change the relationship type and update the relationship description. Use the following procedure to modify the relationship.

To modify a relationship

  1. Open the incident request or problem investigation record.
  2. Click the Relationships tab.
  3. From the Relationships table, select the relationship you want to modify.
  4. From the Quick Actions list, select Modify Relationship Type, and then click Execute.
  5. Enter the new relationship details according to the onscreen instructions.
  6. Click Save to save your changes.

This version of the documentation is no longer supported. However, the documentation is available for your convenience. You will not be able to leave comments.

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