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Incident Management integrations

You use the interface forms in Incident Management to:

  • Create or modify an incident
  • Query an incident or a list of incidents

When creating an incident, if necessary, you can also associate the incident to an existing CI and create a work information entry.

Note

You can also create a work information entry during an incident modification.

The following web service functions are available for Incident Management. These functions are described in the rest of this section.

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