Editing the company specific excluded subjects

This topic describes how to edit the company specific excluded subjects.

You can update the following values for each excluded subject in the Excluded Subjects list:

Status — The value can be Active or Inactive.
Name — Change the actual text that the Email Rule Engine evaluates.
Sort Order — Change the order in which the Email Rule Engine evaluates the excluded subject.

Note

You cannot edit the out-of-the-box excluded subjects.

Before you begin

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Open the Inbound Email Rule Configuration form.
From the Application list on the left side of the IT Home page, select Administrator Console > Application Administration Console > Custom Configuration > Foundation > Email Engine Rules > Configure Rules.
From the Company field at the top of the Inbound Email Rule Configuration form, select the company for which you are editing the excluded subject.
Click the Base Configuration tab.
From the Category list, select Excluded Subject.
A table lists the excluded subjects.
In the table, double-click the excluded subject that you want to edit.
Change the values as required.
Click Modify.