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This documentation supports the 22.1 version of BMC Helix ITSM: Service Desk.

To view an earlier version, select the version from the Product version menu.
BMC Helix ITSM: Service Desk 22.1 Troubleshooting

Support information

For further assistance, search Support Central or contact BMC Support.

Contacting BMC Support

If you have problems with or questions about a BMC product, or for the latest support policies, go to Support Central Open link . You can search the Knowledge Base for help with an issue or download products and maintenance.

If you do not have access to the web and you are in the United States or Canada, contact BMC Support at 800 537 1813. Outside the United States or Canada, select your country at Contact BMC to view local Support Contacts.

Support status

As stated in the current BMC Product Support Policy Open link , BMC provides technical support for a product based on time rather than number of releases. For subscription-based product support, see the BMC Software Subscription Services Support policy Open link .

To view the support status for this release, see the BMC Service Desk Application support page.

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Last modified by Jyoti Nerkar on Dec 31, 2021
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