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This documentation supports the 19.11 version of Remedy Service Desk, which is available only to BMC Helix subscribers (SaaS).

To view an earlier version, select the version from the Product version menu.
Remedy Service Desk 19.11 ... Using Accessing and navigating the interface

Navigating the Problem Management interface

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Last modified by Dhanya Menon on Nov 11, 2020
problem_management concept interface navigating ui

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