Space banner


This documentation supports the 19.11 version of Remedy Service Desk, which is available only to BMC Helix subscribers (SaaS).

To view an earlier version, select the version from the Product version menu.

Developing integrations

One of the design requirements for the BMC Remedy ITSM Suite is that all applications and modules must provide defined interfaces for integration purposes. These interfaces abstract the third party applications that integrate with the BMC Remedy ITSM applications and modules.

For information related specifically to BMC Service Desk Integrations, see the following sections:

Related topic

For conceptual information about integrations, see Integrating.

Was this page helpful? Yes No Submitting... Thank you