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This documentation supports the 19.08 version of BMC Service Desk.

To view an earlier version, select the version from the Product version menu.

Solution_AddKeyword_Service

This function adds a keyword to the specified solution entry. Use a keyword when you want to search the database for a solution entry with a particular subject.

Input field values

DB field on interface form

Displayed on web services

Field value

Notes

z1D_Action

Action

ADDKEYWORD

Keyword triggers workflow that initiates the add keyword operation

Solution Database ID

Solution_Database_ID

z1D Solution Keyword

Solution_Keyword

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