This documentation supports the 19.02 version of Service Desk.

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User interface standards for field labels


On BMC Remedy ITSM forms, field labels provide data entry hints. 


The following table lists the significance of field-label formats and special characters.


Significance of field labels for data entry

Field-label format or special characters

Significance for data entry

Bold label

Field is required to submit and update the form.

Note: If you leave the field blank when you attempt to submit the form, the field is highlighted with a red border.

Field label not bold

Field is optional.

Label followed by an asterisk (*)Field is Section 508 compliant. For more information about Section 508 requirements, see http://www.section508.gov.

Italicized label

System-generated value for this field. Typically this field is read-only for the user.

Label followed by a plus sign +

Additional functionality is associated with this field. Typically, you access this functionality by pressing Enter. For example, you might press Enter in a field to access a search dialog box or to perform a search based on the value typed into the field.
If a field label followed by a plus sign is also bold, the field is required. Otherwise, the field is optional.

For examples of field-label formatting in Incident Management, see the following figure:


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