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This documentation supports the 19.02 version of Service Desk.

To view the latest version, select the version from the Product version menu.

Remedy Service Desk 19.02

Release notes and notices

Learn what’s new or changed for BMC Service Desk 19.02 release, including new features, urgent issues, documentation updates, and fixes or patches.

Note

This section only includes information about changes since the most recent release of BMC Service Desk. If you are upgrading from a previous release, review the release notes for all applicable versions of the product. For example, if you are upgrading from version 9.0, review the release notes for versions 9.1, 18.05, and 18.08.

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Related topics

Known and corrected issues

Support information

Date

Title

Summary

May 30, 2019Patch 1 for version 19.02This patch consolidates all the Hot Fixes delivered for Incident Management and Problem Management version 19.02 and later into a single patch release.
February 28, 201919.02 enhancements

For the Remedy IT Service Management Suite enhancements, see Remedy IT Service Management Suite enhancements .

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Last modified by Aditya Kirloskar on May 30, 2019
reference fixes release_notes features

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