This documentation supports the 18.08 version of Service Desk.

To view the latest version, select the version from the Product version menu.

Work Order form indexed fields



The following is a list of the fields on the Work Order form (WOI:WorkOrder) that are indexed for use by Global search.

Field

Field ID

Categorization Tier 1

1000000063

Categorization Tier 2

1000000064

Categorization Tier 3

1000000065

Company

1000000001

Customer Last Name

1000003298

Detailed Description

1000000151

Manufacturer

1000002270

Product Categorization Tier 1

1000001270

Product Categorization Tier 2

1000001271

Product Categorization Tier 3

1000001272

Product Model/Version

1000002269

Product Name

1000002268

Region

200000012

Request Assignee

1000003230

Request Assignee  Support Organization

1000003227

Request Assignee Support Company

1000003228

Request Assignee Support Group

1000003229

Request Manager

1000000403

Request Manager Group

1000000015

Request Manager Support Company

1000000251

Request Manager Support Organization

1000000014

Service

200000020

Service Request ID

301572100

Site

260000001

Site Group

200000007

Summary

1000000000

Work Order ID

1000000182

z2TF Work Log Description

301389926

z2TH WorkLog

301389923


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